FAQs

  • Yes, there will be plenty of charging stations to charge your phone.

  • No, pets are not allowed within the event grounds. Also, emotional support animals are not permitted. However, service dogs which have been trained to provide assistance to an individual with a disability, are welcome. Mini horses are not considered service animals

  • Pets are not allowed within the event grounds. However, service dogs that have been trained to provide assistance to individuals are welcome. Service animals must remain under the control of the owner at all times. Emotional support animals are not permitted.

  • Children under the age of 5 do not require a ticket. 1 child per ticketed adult.

  • Patrons can leave and reenter the venue until 7:00 p.m. (local time). Patrons must pass through security each time they reenter the site.

  • Yes! Official SMOKESLAM merchandise will be sold at the merch tents at the event.

    To shop past festival merchandise, please visit this link for our online store.

  • We want every fan to feel safe at the festival. Specific questions regarding safety, security, medical and any others can be directed to support@smokeslam.com.

    The safety and well-being of our fans, artists, guests and staff is our highest priority. Organizers work closely with local officials to ensure the safest possible fan experience. You’ll notice uniformed and plain-clothed security throughout the festival grounds. They are there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.

    If you see something suspicious, say something.

  • Yes! We will have multiple food vendors that will serve vegan and gluten-free options.

  • Yes. Hydration stations are available inside the event. You may bring one empty, refillable water bottle with you into the event. Water is also available for purchase.

  • No. Camping, RV parking and overnight vehicle parking is not allowed at SMOKESLAM.

  • All ages are welcome at SMOKESLAM. Children under 5 are welcome free of charge and do not need a ticket.

  • Thursday: 12:00pm – 10:00pm
    Friday: 12:00pm – 10:00pm
    Saturday: 12:00pm – 8:00pm

  • For the safety of everyone entering the festival, all fans are subject to a full and complete airport-style search prior to entry. This may include a full-body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.

  • Thursday: 2:00pm – 11:00pm
    Friday: 2:00pm – 11:00pm
    Saturday: 2:00pm – 11:00pm

  • VIP restrooms are indoor, air-conditioned, flushable restrooms.

    • Access to the VIP Lounge with relaxed seating

    • Private air-conditioned restrooms

    • Exclusive bar with premium cocktails, wine and beer available for purchase

    • Complimentary WiFi in VIP lounges

    • Complimentary water refill station

    • Dedicated VIP concierges to assist with any questions

    • Dedicated entrance lane at main gate

    • VIP area at BBQ demos

    • Special BBQ guests doing a daily activity in the VIP lounge

    • BBQ samples throughout the event

    • Premium parking available for purchase

    • Gov’t issued ID

    • Clutch purses no larger than 6"x9"; do not have to be clear

    • Clear bags not exceeding dimensions of 12"x12"x6"

    • CamelBak hydration packs 1.75 liters or less in volume; do not have to be clear

    • Earplugs

    • Sunglasses & hats

    • Sunscreen lotion (no aerosol cans allowed)

    • Blankets 8'x10' max size

    • Cell phones

    • Non-professional cameras

    • Strollers, diaper bags

    • Your appetite

    • Good vibes

    • Lawn chairs or stools, including inflatables

    • Tents, shade covers

    • Cameras with detachable lenses

    • Any recording equipment, audio and video

    • Umbrellas

    • Flags, banners or signs

    • Water guns or toy weapons of any kind

    • Pets with exception for service animals — see pet policy on website

    • Coolers

    • Non-clear bags

    • Backpacks

    • Laser pens, pointers, etc. — anything with laser

    • Drones of any kind

    • Outside food or drink

    • Liquids of any kind

    • Fireworks

    • Torch-style lighters

    • Guns

    • Knives

    • Weapons of any kind

    • Illegal substances, including drug paraphernalia

    • Selfie sticks

    • Professional radios/walkie-talkies

    • Balloons of any kind

    • Stickers or adhesives

    • Glow sticks or similar products

    • Throwing objects, such as frisbees, baseballs, etc.

    • Bikes, rollerblades, hoverboards, skates, skateboards, scooters, etc.

    • Musical instruments

    • Hula hoops

    • Negative vibes

  • What bag checks should I expect at entry points?

    • Our security personnel conduct thorough yet respectful bag checks at all entry points to prioritize the safety of all attendees.

    What types of bags are allowed?

    • Clear bags not exceeding dimensions of 12"x12"x6".

    • Clutch purses no larger than 6"x9" are permitted and do not need to be clear.

    • Hydration packs are allowed if they are empty, have no more than 2 pockets and are 1.75 liters or less in volume.

  • SMOKESLAM encourages a smoke-free environment and asks that you respect the health of your fellow festivalgoers.

  • There will be local craft and domestic beer, as well as a variety of cocktails and nonalcoholic beverages, including water and soda.

  • A wide range of excellent food options will be available and reflect the vibrant culinary scene in Memphis. Check back later for a complete list of food vendors.

  • Accessible restrooms will be located around the festival grounds near the entrance and stages.

  • Parking options can be found here.

  • SMOKESLAM is located at the beautiful Tom Lee Park on Riverside Drive in Downtown Memphis, Tennessee.

  • Click here to book your hotel at the lowest rate possible.

  • Yes, all entrances/exits are ADA accessible except the Butler Street entrance/exit

  • Yes. There will be high top tables and couches and comfortable furniture to relax during the festival.

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